Collections/ Billing Clerk - Part-Time Position

Date Posted:

Monday, January 23, 2023

Department:

Collector of Revenue

Hours:

M-F

Deadline:

Open until filled

Position Objectives:

NATURE OF WORK

Under general supervision provides customer service and assistance to taxpayers in person and over the phones; collects and processes electronic, mailed in, and in person tax payments; documents all payments received.

Duties and Responsibilities:

ESSENTIAL FUNCTIONS:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Provides customer service in person. Collects current and delinquent taxes, to include merchant, personal property, levee, and real estate taxes; enters payments into computer system; prepares copies of receipts and unpaid bills; verifies taxpayers’ current address and updates database as needed determines tax free eligibility and issues no tax cards as appropriate
  • Issues Merchant licenses and Auctioneer licenses.
  • Answers phones; responds to questions from taxpayers, loan and title companies, and other outside agencies; provides information about taxes to taxpayers
  • Opens and sorts mail; verifies sender addresses and processes payments received.
  • Balances cash drawers daily; runs credit reports; documents amount in each drawer and compares to receipts; prepares deposits slips.
  • Orders and maintains office supplies; schedules office equipment maintenance; creates purchase orders for vendors.
  • Files bankruptcy paperwork with the U.S. Courts; makes payments when funds are received; issues bankruptcy waivers
  • Responds to inquiries from staff, taxpayers, and other agencies.
  • Performs other duties as assigned.

Minimum Requirements:

WORKING ENVIRONMENT / PHYSICAL DEMANDS: 

Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds.

Desirable Training and Experience:

EMPLOYMENT STANDARDS:

High School Diploma or GED equivalent; AND two (2) years of general accounting or bookkeeping experience.

Depending on area of assignment, a valid Driver’s License, Notary Public License, and/or other specialized certifications may be required.

Must be bonded by the state of Missouri.

Pre-employment background screen is required.

KNOWLEDGE AND SKILLS REQUIRED:

Knowledge of:

  • Missouri State statutes.
  • Modern office practices and procedures.
  • Accounting principles and practices.
  • Customer service and telephone etiquette and practices.
  • County and department policies and procedures.

Skills in:

  • Communicating clearly both verbally and in writing.
  • Maintaining accurate records and filing systems.
  • Establishing and maintaining effective working relationships.
  • Completing mathematical calculations.
  • Operating a computer including standard software, and some specialized software.
  • Utilizing standard office equipment.
  • Handling and documenting money with accuracy.

Equal Opportunity Employer

Benefits:


On-line Job Application Application Link