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Frequently Used Terms

  • PRS (Parent Receiving Support) = Parent who lives with the children

  • CP (Custodial Parent) = Parent who lives with the children

  • PPS (Parent Paying Support) = Parent who does not live with the children

  • NCP (Non-Custodial Parent) = Parent who does not live with the children

  • AF (Alleged Father) = Men whose fatherhood is in question

  • Obligee = Individual that receives the child support

  • Obligor = Individual that owes the child support

  • Form 14 = The form used to determine the amount of child support.  The guidelines are set by the  Missouri Supreme Court.

  • Arrearage = The total amount of past due child support.

  • MACSS = Missouri Automated Child Support System.  This is the computer system that links all offices handling child support issues.

  • Family Support Payment Center = The centralized payment center located in Jefferson City where all child support payments are sent.

  • Accrual Date = The date specified on the child support order that the child support is due.

Holding a Child's Hands

Child Support Enforcement

The Child Support Enforcement Office in Union, Missouri.  The Child Support division of the Prosecutor's Office receives cases from the state child support office to prosecute through the court system. These cases include enforcement for an existing child support order, i.e. when there was a divorce decree that ordered child support to be paid, and the support is not being paid, or obtaining a paternity and child support order, i.e. a child is born out of wedlock.  The Child Support Enforcement Office does not handle the issues of visitation or custody. 

The County's that the Child Support division supports are:

  • Franklin

  • Lincoln

  • Montgomery

  • Warren

15 S Church St 

Room 300

Union, MO 63084

Phone: (636) 583-8010

Fax: (636) 583-3341

  • Payable to:  Family Support Payment Center

    Mail Payments to: 

    Family Support Payment Center

    P.O. Box 109002, Jefferson City, MO 65102-9002

    You must include your case number and the custodial parent's name on your mode of payment so it will be credited to the correct case. 

     

    For additional Payment information, you may call (800) 225-0530.  This automated line will provide the last three collections and disbursements on a case.  You must have your eight-digit case identification number. 

  • Cases are initiated at the State office level.  We do not open cases at our office.  A custodial parent may open a child support case by contacting:

    The Family Support Division Call Center (866) 313-9960 

  • All child support cases are initiated through a state office that handles the cases for the county where the custodial parent lives. 

  • No.  You must open a case at the state level by contacting the call center, (866) 313-9960.

  • No.  Some cases are handled administratively by the state office.  Cases that require prosecution through the courts are referred to the Child Support Division of the Prosecuting Attorney’s office.

  • Yes.  This can be done through UIFSA, Uniform Interstate Family Support Act, which enables Child Support Enforcement to ask another state to establish or enforce a child support order where the noncustodial parent resides.

  • If you have received any assistance from the State of Missouri, i.e. TANF, Medicaid, etc., the state office will automatically initiate a child support case and either establish a child support order or enforce an existing child support order.

  • All referrals that are received in the Franklin County office must meet certain criteria for legal action.  The state office makes the determination whether or not the case will be sent to the prosecutor’s office.  The prosecutor’s office cannot ask the state office to send a referral.

  • The custodial parent will be contacted by letter when the office is ready to proceed with legal action. 

  • The state has a Customer Call Center you may contact with any problems you are having with your current state caseworker.  The number is (866) 313-9960

  • No.

  • Yes.  Child Support Enforcement can establish legal paternity and obtain a child support and medical support order when the father and mother have never been married.

  • Child Support Enforcement can arrange for DNA testing.  This is done using Buccall swabs, which consists of rubbing the inside of the mouth with a cotton swab.  If the DNA tests show that the man is the child’s father, the court may enter an order establishing paternity.

  • An order must be three years old before the state office would consider a modification to increase or decrease the child support.  You must contact the call center to initial a modification (866) 313-9960.

  • The child support amount is determined using a Form 14.  The Missouri Supreme Court set the guidelines which consider both parents’ income. 

  • Normally not.  This must be done through a private attorney.

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